An Email Domains is the part of an email address that comes after the “@” symbol. They help identify an email as coming from your organization. Email domains also give you better security and control of your organization’s email exchanges.
To use the Email tool in Organizer, you must create and verify an email domain.
Step 1: Create the Domain
Navigate to Account Management > Email Domains.
Click New Domain.
Enter your exact domain name and click Create.
The domain will appear in the Email Domains tab. Refresh the page if it does not display immediately.
Step 2: Add the DNS Record
You must add the provided DNS record to your domain's DNS zone file to prove ownership. You need administrative access to your domain registrar to complete this step.
DNS Formatting Rule: When pasting the "Host" or "Name" value into your DNS provider, do not include your domain name at the end of the string. Most DNS providers append the root domain automatically. For example, enter selector._domainkey instead of selector._domainkey.yourdomain.com. A minority of providers do require the full domain string; if the standard method fails, check your specific provider's documentation.
Step 3: Verify the Domain
In Organizer, click View next to your newly created domain.
Click Verify Now in the upper right corner.
DNS changes require up to 24 hours to propagate across the internet.
Troubleshooting
If verification fails after 24 hours, use https://www.whatsmydns.net to check if your DNS record has propagated. If the record appears on that site but Organizer cannot verify it or you have questions about setting up your Email Domain, reach out to Support.