Canvassers should follow these recommendations to make sure their devices will work correctly:
- Enable location services for the app.
- On iOS devices, go to Settings > Organizer app > Location. Click on either While Using the App or Always. Precise Location must also be turned on, as shown by green color next to the toggle button. Toggle buttons look like little switches that you can tap.
- On Androids, go to Location > Edit/Settings. Find the app and ensure that you have given it access to location services. At a minimum, it needs access to locations while in use.
- Enable background app refresh and cellular data on your device.
- On iPhones, enable both Background App Refresh and Cellular Data in the device settings for the app. To find these options, go to Settings, then click on Apps and select the Organizer app. Make sure these settings are both turned on, as shown by green color next to the toggle button.
- On Androids, go to Settings > Network & Internet > Data Usage and make sure unrestricted usage is turned on for Organizer Canvassing.
- Enable notifications for the app.
- Enabling notifications will allow you to stay up-to-date on the progress of other Canvassers and any changes to the Effort you're assigned to.
- On iPhones, enable both Background App Refresh and Cellular Data in the device settings for the app. To find these options, go to Settings, then click on Apps and select the Organizer app. Make sure these settings are both turned on, as shown by green color next to the toggle button.
- Extend battery life by lowering screen brightness, and disabling Bluetooth and Wi-Fi whenever you don't need them. If possible, carry a charging cord and a battery charger and/or a power bank with you in case your phone battery runs out of power.